Terms of Service

Effective August 2, 2026

These terms cover the Slicora app for iPhone and iPad and the Slicora website at app.slicora.app. By using either, you agree to them. Slicora is provided by Oran Dynamics Ltd., Nutgrove, Tynagh, Loughrea, Ireland ("we", "us").

The most important term: Slicora is not a medical device.

Slicora is a viewer. It lets you look at medical images you already have. It is not intended for diagnosis, screening, monitoring, treatment, or any medical decision, and it has not been cleared, approved, or certified by any medical-device regulator, including the FDA, the MHRA, or any EU notified body under the Medical Device Regulation.

Do not use Slicora to make decisions about anyone's health. Only a qualified clinician reading images on validated equipment can do that. Measurements, 3D reconstructions, window settings, and reports produced in Slicora are for your own understanding and convenience. If something in your scan concerns you, speak to your doctor.

Who may use Slicora

You must be old enough to enter a contract where you live (16 in much of the EEA, 18 in some places). You may use Slicora to view your own scans, or scans you are entitled to view — for example your child's, or a family member's with their permission. Do not upload someone else's medical images if you have no right to hold them.

If you are a healthcare professional, you may find Slicora useful for reference or discussion, but the term above still applies: it is not a diagnostic workstation and must not be used as one.

Your content

Your scans stay yours. Uploading a study to the website does not give us ownership of it or any right to use it beyond running the service for you. Specifically, we do not use your scans to train machine-learning models, we do not share them with third parties, and no employee reads them.

You give us only the permission we need to operate: to store your files, convert them into a form the viewer can draw, generate thumbnails, and show them back to you. That permission ends when you delete the study or your account.

You are responsible for having the right to upload what you upload, and for the accuracy of anything you type into the app — labels, notes, and edited study details are yours, not ours.

Accounts

The website needs an account so that only you can reach your scans. Keep access to your email secure: anyone who can read your email can request a sign-in link. Tell us promptly at support@slicora.app if you think someone else has reached your account.

You can delete your account yourself at any time, from the account page. Doing so removes your studies from our servers immediately; see the Privacy Policy for exactly what that means, including how long encrypted backups persist.

Free tier and subscriptions

The free tier lets you upload one study and view it in a reduced form, so you can confirm the service works with your own scan before paying. Studies uploaded on the free tier are deleted automatically after 7 days. We tell you this before you upload and email you before it happens.
A subscription unlocks full-resolution viewing, 3D and multi-planar reconstruction, measurements, reports and sharing, and keeps your studies for as long as the subscription is active. It is billed annually and renews automatically until you cancel.
Cancelling is a single action, in your account page for web subscriptions or in iOS Settings for App Store subscriptions. Cancelling stops the next renewal; you keep access until the end of the period you have paid for.
Refunds are covered by our Refund Policy, which includes a 14-day money-back guarantee for web purchases.
Prices may change, but never for a period you have already paid for. We will tell you before a renewal at a new price.

Web payments are handled by Paddle, who act as the merchant of record and are the seller for the transaction. Their buyer terms apply to the payment itself. App purchases are handled by Apple under their terms.

If your subscription lapses, we do not delete your studies as punishment. They remain in your library, and viewing them at full resolution requires an active subscription again. We will tell you before removing anything for non-payment, and give you a chance to download or resubscribe.

Acceptable use

Please do not: upload medical images you have no right to hold; attempt to reach another user's account or studies; probe, scan, or overload the service; upload malware; resell or redistribute Slicora as your own; or use it in a way that breaks the law where you are.

We may suspend an account that is doing these things. Where we can, we will tell you why and give you a chance to put it right.

Availability

We aim to keep Slicora running but do not promise uninterrupted service. We may take it down for maintenance, and features may change. If we ever discontinue the web service, we will give reasonable notice and a way to download your studies first.

Your scans exist because you have them from somewhere else — a CD, a portal, a hospital. Slicora is not a backup service, and you should not rely on it as your only copy. We keep encrypted backups against our own hardware failures, but keep your originals.

Liability

Slicora is provided "as is". To the fullest extent the law allows, we exclude implied warranties, and our total liability to you for any claim relating to Slicora is limited to the amount you paid us in the twelve months before the claim.

Nothing in these terms limits liability that cannot be limited by law — including for death or personal injury caused by negligence, for fraud, or for your statutory rights as a consumer. If you are a consumer in the EEA or UK, you keep every right your local law gives you, and these terms do not take them away.

We are not liable for medical outcomes. That follows from the first term on this page: Slicora is not a diagnostic tool, and decisions about health belong with a clinician.

Changes to these terms

We may update these terms. The date at the top will change, and for material changes we will tell you in the app or by email before they take effect. Continuing to use Slicora after that means you accept the new version; if you do not, you may cancel and delete your account.

Law and disputes

These terms are governed by the laws of Ireland, and disputes belong to the Irish courts — except that, if you are a consumer, you may also bring a claim in the courts of the country where you live, and you keep the protection of its mandatory consumer law.

Before it comes to that, please email us; most things are easier to fix than to argue about. Consumers in Ireland can also contact the Competition and Consumer Protection Commission, and consumers elsewhere in the EEA can contact their European Consumer Centre about a cross-border purchase.

Contact

Email support@slicora.app.